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Cancun Airport Guide to Cancun International Airport (CUN)

Cancun Airport Services

Cancun International Airport has the following services at their passengers’ disposal prior boarding their flight.

Take a look below for further information:  


VIP Lounges

Mera Lounge: Located at the Terminal 3 and Terminal 2 after the security, available for passengers departing on international flights. Service hours: 08:00 am to 09:00 pm every day. Children under 2 have free entrance (accompanied by an adult).

Lounge facilities: Air conditioning, conference facilities, TV, Wi-Fi, local phone calls, fax, bar, snacks, drinks, magazines and newspapers, disabled access, kids area and massage chairs.

More information :+52 998 848 8989 



The Lounge by Global Lounge Network:
Location: Terminal 2 Airside, after Security. 

Opening Hours: 24 hours. Dress Code Aplicable.

Services: Air Conditioning, Refreshments, Magazines. 


At Cancun Airport there are lockers to store safely your baggage for either short or long periods. 

Contact: +52 998 848 0335

Service hours: 07:00 am to 09:00 pm. 

ATM and Banking Services 

A full-service branch of Santander Serfin is available along Cancun Airport’s terminals.

Location: ATM machines are located on upper & lower levels of Terminal 3.

Lost and Found 

Please, call the Security Office in order to claim a lost item: +52 998 848 7200 ext. 21253 Kathia Pazos, lostfound@asur.com.mx.

Other Services 

  • Restaurants and cafeterias
  • Shops and Duty free
  • Currency Exchange offices
  • Free Wi-Fi
  • Lost & Found
  • Car rental services
  • Transportation access
  • Parking access
  • Emergency Exit
  • Customs
  • Public Telephones
  • Phone Cards
  • Toilets
  • Elevators
  • Medical services 24 hrs.
  • Secure Wrap
  • Pharmacy
  • Information desks
  • Flight Information Display
  • Family and disabled bathrooms